Case Study: Monrovia Nursery Company accelerates collections and improves cash flow with Bectran

Monrovia Nursery Company accelerates collections 4x with Bectran

Monrovia Nursery Company, a nearly 100-year-old horticultural business, faced significant cash flow challenges due to its manual, paper-based payment and dispute resolution processes. As the company grew, these outdated methods slowed collections and strained customer relationships. To support its growth, Monrovia turned to Bectran for a modernized order-to-cash solution.

Bectran implemented its user-friendly payment portal and dispute resolution workflows. This allowed Monrovia's customers to make digital payments easily and streamlined the process for resolving invoice claims. The solution from Bectran led to measurable improvements, including payment collections that were four times faster, a reduction in dispute resolution time of over 86%, and a payment portal adoption rate exceeding 90%, which resulted in a $10 million improvement in cash flow.

Monrovia Nursery Company