Case Study: Riverside Health System achieves faster turnaround times and fewer errors with Beckman Coulter automation and REMISOL Advance

Riverside health system drives operational Efficiencies through standardization, process Improvement, automation and integrated informatics

Riverside Health System, a multi-hospital network, faced significant challenges due to rapid growth and a lack of standardization. Its core lab was managing a mixed inventory of instruments, leading to complex interfaces, inconsistent processes, and manual result verification that compromised patient safety. With increasing test volumes and limited staff, they needed a solution to improve efficiency and reliability, turning to vendor Beckman Coulter for its automation and informatics solutions.

Beckman Coulter implemented a solution featuring the Power Processor automation system, UniCel DxC and DxI analyzers, and the REMISOL Advance middleware. This integration enabled standardization, autoverification, and enhanced quality control. The results were substantial: average turnaround time dropped from 39 to 29 minutes, the error rate was reduced by 40%, and the lab accommodated a 114% volume increase without adding full-time staff, also achieving significant cost savings and new revenue.

Riverside Health System

Lisa Ballou

Technical Services Manager