Case Study: Yorkshire Water achieves 19% maintenance productivity boost with BearingPoint’s Active Manager program

Yorkshire Water increases maintenance productivity by 19% with BearingPoint

Yorkshire Water, a UK utility company serving over 5.5 million customers, faced stringent financial targets from its regulator and needed to significantly improve operational efficiency within its maintenance function. To address this challenge, they partnered with vendor BearingPoint to leverage its Active Manager program.

BearingPoint implemented its Active Manager program, which included redesigning the operating model, upskilling first-line managers with new tools and dashboards, and providing dedicated coaching. This solution from BearingPoint led to a 19% increase in maintenance productivity, optimized third-party contract costs, and improved safety and quality standards, including a 20% uplift in risk assessment completions.

Yorkshire Water