Case Study: RGF Staffing achieves a customer-centric digital transformation with BearingPoint

RGF Staffing accelerates digital candidate journeys with BearingPoint and 3 CDX pillars

RGF Staffing, a global staffing leader, sought to become more tech-driven and data-driven to meet evolving recruitment market demands and improve the experience for job seekers, clients, and employees. They engaged BearingPoint to help define their current operational state and develop a strategic plan for their Customer Experience, Digital Transformation, and Data (CDX) program across their locally-led operating companies (OpCos).

BearingPoint implemented a readiness check and maturity framework to assess the OpCos' capabilities. Through webinars, podcasts, and global workshops, they collaborated to define and prioritize use cases such as a digital candidate portal and AI-based job matching. As a result, RGF Staffing gained a clear picture of its current state, enabling it to prioritize initiatives and create roadmaps to become a more tech-driven company while maintaining its people-oriented approach.

RGF Staffing