Case Study: Delhaize strengthens data governance and business agility with BearingPoint

Delhaize rolls out data governance across Belgium, Luxembourg, Greece and Romania with BearingPoint

Delhaize, a supermarket chain in Belgium and Luxembourg, faced challenges with data silos and inconsistent processes due to its decentralized structure and legacy systems. This fragmentation made data unreliable and hindered analytics. To build a data-driven culture, Delhaize partnered with the consulting firm BearingPoint to implement a unified data governance framework.

BearingPoint helped Delhaize by conducting a thorough review and then establishing a formal governance framework with defined roles like data owners and stewards. They integrated data management into ServiceNow and conducted training to embed new practices. The solution improved data accuracy, operational efficiency, and cross-functional collaboration. BearingPoint also adapted and rolled out the framework to other group companies in Greece and Romania, positioning Delhaize to better use data for innovation.

Delhaize