Case Study: Limehome automates 5,750+ guest interactions monthly with Beam AI

Limehome automates 5,750+ guest interactions monthly with Beam AI

Beam AI partnered with Limehome, a leading European serviced apartment provider, to address the significant operational challenge of handling thousands of repetitive monthly guest inquiries. These requests, covering topics like parking, check-ins, and invoices, were burying the support team in mundane tasks and preventing them from focusing on more complex guest needs.

The solution from Beam AI began with a pragmatic pilot project automating invoice requests, which quickly achieved 93.8% accuracy. This success led to a full-scale implementation of six specialized AI agents that now automate over 5,750 guest interactions monthly. The measurable impact for Limehome includes over a third of service requests being handled with zero human intervention, allowing their teams to focus on high-value guest interactions while also gaining the ability to build and deploy new AI agents independently on Beam's platform.

Limehome