Case Study: Pre-Eminent Living Center achieves faster, contactless key access with Beakon Software

Pre-Eminent Living Center - Customer Case Study

The Pre-Eminent Living Center, a major living center portfolio owner in Australia and New Zealand, faced difficulties managing contractor and visitor access across its fast-paced retail environments. Their challenge involved a complex, paper-based system that was exacerbated by COVID-19 protocols, making it difficult to control key allocation and maintain compliance without disrupting customer service. They implemented Beakon's contractor and visitor management platform, with a specific integration for key management.

Beakon developed a robust API to integrate its Key Register module with existing electronic key cabinets, creating an automated and contactless process. The solution performed real-time compliance checks before key allocation, tracked keys with geolocation, and empowered contractors to manage their own access. The project was delivered on time and within budget, resulting in an estimated headcount reduction of four FTEs, significantly reduced waiting times, and provided valuable data insights for the customer. Beakon's implementation established a new best practice for the retail center environment.