Case Study: Rhode Island Housing streamlines training and certifications with BeaconLive

Rhode Island Housing - Customer Case Study

Rhode Island Housing, a state housing finance authority, needed a way to manage training and certification for the many lenders, developers, underwriters, borrowers, and other partners involved in its mortgage and affordable housing programs. The organization wanted to reduce manual administrative work, keep stakeholders current on changing regulations and new products, and centralize role-based training materials. BeaconLive’s online training and certification platform helped them address these challenges.

BeaconLive delivered a centralized, white-labeled system for live and on-demand webinars, eTraining modules, certifications, and virtual events, with tracking for user-level and institutional-level completion. As a result, Rhode Island Housing streamlined operations, simplified IT, improved compliance and recordkeeping, and expanded reach with virtual product launches and industry events for 10,000+ attendees. BeaconLive also supported archived board meetings, self-paced developer training, and ongoing support that helped Rhode Island Housing reduce overhead and improve the quality and turnaround of loan applications.

Rhode Island Housing

CJ Rotella

Director of Information Technology