Case Study: Harris County Toll Road Authority saves $8 million annually with BDO

Harris County Toll Road Authority saves $8 million annually with BDO

The Harris County Toll Road Authority (HCTRA) faced challenges with its outdated infrastructure, which required an upgrade to ensure consistent performance, meet PCI compliance, and strengthen its security posture. HCTRA engaged BDO for advisory services to implement a new IT strategy aligned with its business objectives and to bring an outsourced license plate review function in-house for cost savings.

BDO helped HCTRA transform its organizational infrastructure through technology innovation and a new cloud strategy. The solution delivered significant results, including annual cost savings of $8 million. Technology-based audits reduced errors and boosted recoverable tolls to $18 million yearly, while 100 FTEs were reallocated from audit functions to customer service roles.

Harris County Toll Road Authority (hctra)