Case Study: BDO’s Hospitality Client achieves faster hurricane recovery and hundreds of millions in claims support with BDO

BDO’s Hospitality Client recovers hundreds of millions after Hurricane Irma with BDO

BDO's hospitality client faced significant challenges when Hurricane Irma severely damaged two of its properties in 2017: one in the Florida Keys and another in Puerto Rico. The client needed to navigate complex insurance claims for business interruption, a task made more difficult in Puerto Rico where a post-storm revenue surge created anomalies in loss calculations.

BDO immediately deployed teams to both locations to assess damage and quantify losses. The vendor helped the client prepare accurate insurance claims, successfully arguing for a comprehensive measurement of lost revenue that accounted for a prolonged downturn after initial recovery efforts ended. This resulted in the client recovering hundreds of millions of dollars, enabling a full financial recovery.