Case Study: a national food distributor achieves enterprise-wide AI readiness with BDO and Microsoft 365 Copilot

a national food distributor boosts Copilot adoption 7.5x with BDO

A national food distributor sought to implement AI to enhance productivity but faced challenges in aligning adoption across diverse teams and ensuring governance without introducing security risks. They engaged BDO for guidance on introducing AI that would support responsible use and build organization-wide confidence.

BDO recommended and facilitated an AI enablement approach using Microsoft 365 Copilot, starting with a cross-functional pilot group. They established security foundations, provided tailored training, and built a center of excellence. The results, achieved through BDO's program, included a 7.5x increase in Copilot adoption, a 90% user satisfaction rate, and significant time savings for employees, with many saving multiple hours per week.