Case Study: a multinational mining services provider improves ERP scalability and operational efficiency with BDO and Microsoft Dynamics 365

a multinational mining services provider reduces inventory levels and IT costs with BDO

Following a spin-off from its parent company, a multinational mining services provider faced the challenge of building its own IT function while simultaneously implementing a scalable ERP system. With limited internal support and lost training resources, the organization needed a partner to guide the transition. BDO was engaged to help implement Microsoft Dynamics 365 Finance and Supply Chain to address these needs.

BDO executed the solution using Microsoft's methodologies, focusing on change management, user training, and stabilizing the operating environment. The results included rapid user adoption, reduced IT costs, and improved data visibility via Power BI for better decision-making. The client achieved measurable impacts such as lower inventory levels, reduced operational expenses, and increased profit margins. BDO's templated approach also prepared the company for efficient future rollouts to new locations.