Case Study: The Cambridge Food Company achieves greater operational efficiency with BCP Software's Accord Foodservice System

The Cambridge Food Company improves efficiency with Accord foodservice software

The Cambridge Food Company, a family-run foodservice wholesaler in East England, was struggling to keep pace with rapid growth using a general-purpose computer system that required time-consuming manual work. It needed a specialist platform with stronger sales tools, on-screen order profiling, better reporting, improved accounts, and a database that could handle higher transaction volumes and future expansion, so it turned to BCP Software and its Accord® Foodservice System.

BCP Software implemented a complete Accord® solution covering Purchasing, Sales Order Management, Stock Control, Telesales, Financial Accounting, and CRM. The system improved efficiency across the business, cutting sales order processing and picking by around 2 hours per day, while also improving speed, accuracy, customer profiling, and reporting. The Cambridge Food Company said the platform freed up resources, supported growth, and positioned the business to scale further.