Case Study: Capper & Co. Ltd. achieves major cost savings and faster store communications with BCP Software's AIMS

Capper & Co. Ltd. - Customer Case Study

Capper & Co. Ltd., a retail distribution company and SPAR wholesaler, was struggling with slow, labor-intensive weekly exchange of EPOS data, product files, wages, and sales information across 94 company-owned stores. Using BCP Software’s AIMS (Accord Internet Messaging Service), the company needed a faster, more reliable way to manage store-to-head-office communications and reduce errors caused by modem-based polling.

BCP Software implemented AIMS across Capper & Co. Ltd.’s estate, starting with a pilot and then rolling it out remotely to the remaining stores in just 5–6 weeks. The result was fully automated, faster, and more reliable data transfer, with Capper & Co. Ltd. receiving all weekly sales and wages data by Monday afternoon; the company also reported substantial manpower savings, avoiding the need to hire up to two additional staff, plus savings from local call rates and improved data accuracy.