Case Study: Architectural Design Firm achieves reliable high-bandwidth connectivity with BCM One SD-WAN

Architectural Design Firm - Customer Case Study

An Architectural Design Firm turned to BCM One after struggling with uptime, dropped packets, latency, and poor voice quality caused by aging copper lines and a basic primary/secondary circuit setup that only failed over when the main line was completely down. Because the firm regularly sends large CAD files to clients and vendors around the world, it needed a more reliable connectivity solution to avoid delays and protect its reputation.

BCM One implemented a fully managed SD-WAN solution with Ecessa, replacing the aging copper with fiber and adding fixed wireless for redundancy. The network now uses load balancing and active switching between circuits to improve performance and maintain connectivity, giving the firm more bandwidth, better voice quality, and stronger transparency into SLA performance. The result is a more resilient, “bulletproof” network with brownouts eliminated and downtime significantly reduced.