Case Study: Philips achieves higher travel policy compliance and savings with BCD Travel's online booking tools

Philips boosts OBT adoption to 75% and saves US$278K with BCD Travel

Philips, a global healthcare equipment company, sought to increase online booking tool adoption across its APAC operations to drive travel policy compliance and reduce spend. To address this challenge, they partnered with vendor BCD Travel to implement and roll out their OBT solutions, Concur Travel and TripSource China.

BCD Travel addressed this by engaging with travel arrangers and travelers to communicate objectives and provide training, while also proactively guiding users to the online tools. This solution dramatically increased OBT adoption rates from under 20% to over 70% in key markets. The initiative resulted in more than $278,000 in regional savings for Philips in 2024 and enhanced productivity for travelers.

Philips