Case Study: Leading Multinational Consulting Firm achieves up to 45% savings in travel agency costs with BCD Travel

New end-to-end travel process lowers travel costs for BCD client

BCD Travel worked with a leading multinational consulting firm in Belgium that was struggling with a complex booking and expense process. The firm’s manual approvals, administration, and on-site agency setup were driving invoice errors, higher travel costs, and unnecessary office space requirements, while they aimed to simplify the process within two years.

BCD Travel implemented a fully automated end-to-end travel process using an online booking tool, TripSource® Portal, Trip Authorization, and SAP integrations. The solution automated booking, approval, invoicing, and expense data handling, helping the client achieve the project in one year instead of two, reach a 66% online adoption rate in the first month, and save up to 45% in travel agency costs while improving invoice accuracy and traveler satisfaction.