Case Study: Mondelēz International strengthens traveler duty of care with BCD Travel's Trip Authorizer

Mondelez International protects 18k international travelers with BCD Travel

Mondelez International, a leading global snacks company, faced a challenge when it elevated its global travel security status to High Risk in early 2020. This required implementing a strict, three-tier pre-trip authorization process for all business travel to ensure employee safety and duty of care. To manage this complex new requirement, Mondelez turned to its travel management partner, BCD Travel, and utilized its Trip Authorizer approval solution.

BCD Travel swiftly implemented the solution by putting all online booking tools on hold and configuring the new approval workflow within hours. All bookings were routed through BCD's offline agent teams, who ensured compliance, ran daily reports, and liaised with security teams to resolve issues. The results provided Mondelez with full visibility into employee travel plans for security, ensured travelers reached their destinations as scheduled, and increased employee confidence. BCD's support helped Mondelez fulfill its duty of care requirements during a challenging period.

Mondelez International