Case Study: Medtronic saves over $313,000 with BCD Travel’s TripSource

Medtronic saves $313,000 in 3 months with BCD Travel

Medtronic, a global medical technology company, faced a significant challenge in managing travel for its guest healthcare professionals (HCPs). Their process was highly manual and email-driven, creating inefficiencies, a heavy operational load, and difficulties in maintaining compliance with strict industry regulations. To address this, Medtronic partnered with BCD Travel and implemented its TripSource platform for HCP and trip management.

BCD Travel's solution streamlined the booking process with flexible online and agent-assisted options, consolidated data across 35 global markets, and automated traveler profile management. This resulted in over $313,000 in savings within the first three months. Online booking adoption for HCPs surged to over 50%, reducing manual servicing, and the booking process was shortened from hours to minutes, significantly improving efficiency and compliance oversight.

Medtronic