Case Study: Marine and Engineering Company achieves 85% travel policy compliance with BCD Travel

Marine and Engineering Company - Customer Case Study

Marine and Engineering Company partnered with BCD Travel to simplify a complex global travel program across 170 offices and 18,000 employees. The company faced inconsistent policies across business units, low compliance, and difficulty supporting travelers in high-risk situations, especially given last-minute trips, multi-stop itineraries, and extra baggage needs.

BCD Travel used its DecisionSource platform, along with a phased 90-day implementation and an online booking tool, to consolidate data, introduce a single global policy, and add pre-trip authorization with dedicated agents acting as compliance “gatekeepers.” As a result, policy compliance improved from 40% to 85% within four years, while travel and security reporting also helped the company better forecast budgets and support travelers in risky locations.