Case Study: Ingram Micro achieves 95% online booking adoption with BCD Travel

Ingram Micro reaches 95% online adoption with user-friendly tool

Ingram Micro Europe, a B2B computer and technology products company, wanted to reduce travel costs while making it easy for employees to book trips within policy. To address this challenge, Ingram Micro turned to BCD Travel and its Business Online booking tool.

BCD Travel implemented Business Online, customized to Ingram Micro’s compliance rules and supported by a clear booking policy and change management process. The result was 95% online booking adoption within a few months, 78% savings on service fees worth up to €25,000 per year, improved policy compliance, stronger traveler satisfaction, and better reporting for ongoing travel cost control.

Ingram Micro

Francine Aelbrecht

Executive Assistant of Legal Department