BCD Travel
21 Case Studies
A BCD Travel Case Study
Springer Nature, the global academic, professional, and educational publisher, wanted to consolidate its travel program after a major merger while still maintaining local service in key markets. To do this, it turned to BCD Travel and its global travel management services, including Concur online booking technology, with goals of improving compliance, duty of care, reporting, and travel cost control.
BCD Travel implemented a globally consolidated travel program across 10 markets, introduced a clear global travel policy, improved online booking adoption, and expanded hotel content within the booking tool. The results were strong: Springer Nature reduced overall travel spend by 13%, increased online adoption by 58%, boosted hotel-to-trip-night compliance by 69%, and lowered average air ticket prices by 12% and hotel daily rates by 6%.
Sammit Khandeparkar
Global Travel Head