Case Study: Global Pharma simplifies BTA reconciliation with BCD Travel

Global Pharma standardizes BTA reconciliation across 23 countries with BCD Travel

Global Pharma, a global pharmaceutical company, faced significant challenges reconciling travel expenses due to inconsistent invoice data from multiple business travel accounts (BTAs) across dozens of markets. This fragmentation forced their finance teams into a manual, time-intensive reconciliation process, causing delays and repeated clarifications. They partnered with BCD Travel to implement a standardized, scalable solution using a global digital invoice management service.

BCD Travel implemented a digital invoice management solution that standardized global BTA data and automated its secure delivery via SFTP. This approach replaced fragmented local reporting with consistent and transparent invoices. The results included a reduction in manual reconciliation effort and the successful transition of 23 countries to the new process within five months, establishing a scalable foundation for centralized travel spend management and improved data quality.