Case Study: Cracker Barrel saves 40+ hours monthly on reconciliation with BCD Travel’s Virtual Payment Automation

Cracker Barrel saves 40+ hours monthly with BCD Travel

Cracker Barrel, a restaurant and retail chain, faced a challenge where its travel team spent over 40 hours monthly manually reconciling hotel charges. This manual process led to increased overhead costs, delayed financial reporting, and a high risk of credit card fraud. To address this, they partnered with BCD Travel to implement a solution.

BCD Travel implemented its Virtual Payment Automation (VPA) and VPA+ services, which provided virtual cards for hotel bookings and automated invoice processing. This solution saved Cracker Barrel over 40 hours of reconciliation work per month and resulted in $15,000 in annual savings on manual processing costs. Additionally, BCD Travel's solution eliminated credit card fraud for the hotel program and improved the traveler experience.

Cracker Barrel