Case Study: Corporate Travel Management Company achieves 85% policy compliance with BCD Travel

Corporate Travel Management Company - Customer Case Study

Corporate Travel Management Company, a marine and engineering business with 18,000 travelers across 170 offices, worked with BCD Travel to improve travel policy compliance. The company struggled with multiple policies across business units, frequent out-of-policy trips, high costs, and limited visibility into traveler location and duty-of-care risk.

BCD Travel helped transition 10 countries into a multinational service center in Finland, introduced an online booking tool, and used its DecisionSource platform to consolidate data and security reporting. BCD Travel also implemented a single global travel policy and a pre-trip authorization “gatekeeper” process, improving compliance from 40% to 85% within four years and helping the company better forecast budgets and support travelers in high-risk locations.