Case Study: Visa simplifies Olympic group air travel with BCD Travel

BCD Travel’s group air services win gold with Visa at 2012 Olympics

Visa, the global payments technology company, needed a smooth, no-hassle group air solution for more than 1,000 representatives traveling from 52+ countries to the London 2012 Olympic Games. Previously relying on multiple agencies, Visa required consistent VIP service, regional booking support, centralized tracking and billing, daily reporting, and duty-of-care support across the entire traveler journey. BCD Travel was selected to manage this specialized group air movement.

BCD Travel delivered a one-agency, one-process solution with regional booking support, dedicated coordination, PNR mapping for security tracking, centralized billing through a Business Travel Account, and consolidated reporting for cost and savings analysis. The result was a simplified, highly personalized travel experience for Visa, with easier expense reconciliation, better visibility into traveler movements, and improved support for future planning and benchmarking.

Visa