Case Study: American Standard achieves 6% hotel savings with BCD Travel

American Standard - Customer Case Study

American Standard, a global manufacturing company, worked with BCD Travel to tackle one of its least managed travel expenses: hotel spend. Faced with rising room rates and low policy compliance, the company needed a better way to control costs while still meeting traveler needs across its global hotel program.

BCD Travel helped American Standard build a “total cost of stay” hotel sourcing strategy, supported by consulting, rate audits, booking tool prompts, rate-management technology, and mid-office reporting to improve policy compliance and guide travelers toward preferred hotels. The result was strong measurable savings and compliance gains: U.S. preferred-hotel compliance rose from about 50% in year one to 64% in year two, and eventually reached 89%, contributing to approximately 6% incremental savings in the U.S. program.

American Standard

Tom Barrett

Global Strategic Sourcing Director