Case Study: Mail Manager gains confidence and HR support with BBSI

Mail Manager builds a stronger team in 2015 with BBSI

Mail Manager, a direct mail company founded in 1988, faced challenges in staying competitive due to a changing business landscape, new technology, and employee management issues. Owner Larry Chason initially engaged vendor BBSI in 2015 for workers' compensation support but soon discovered a greater need for strategic HR guidance to build a reliable team.

BBSI provided comprehensive consulting, helping Mail Manager identify key employees and implement HR protocols to address staff issues promptly. This partnership gave the owner the confidence to evolve his business model with a trusted "A-team" in place. BBSI also facilitated strategic roundtable discussions that aided in long-term operational planning. As a result, Mail Manager achieved greater stability and a clear strategic plan for future growth, with Larry Chason expressing strong confidence in BBSI's ongoing support.

Mail Manager