Case Study: Ralis Services Corp improves lead management with Baytech Consulting's multi-tenant CRM system

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Preview of the Ralis Services Corp Case Study

Ralis Services Corp - Customer Case Study

Ralis Services Corp, a provider of IT, accounting, HR, and legal services for lending companies, needed a better way to manage leads and support a more structured sales workflow. They partnered with Baytech Consulting to develop a new CRM system that could improve lead management and fit their unconventional operating environment.

Baytech Consulting built a multi-tenant CRM platform using .NET and SQL Server, with phone and live tracking integrations and detailed reporting capabilities. The solution streamlined Ralis Services Corp’s lead management process and dramatically improved workflow; over the course of the engagement, Ralis Services Corp invested close to $4 million and gave the project a 5.0 rating, noting that Baytech Consulting consistently delivered strong support and a highly effective enterprise tool.


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