Case Study: Resource Property Management achieves a stronger Google reputation with Bayshore Marketing Group

Resource Property Management boosts Google reviews with Bayshore Marketing Group: 6,650 calls and 45 new positive reviews

Resource Property Management, a community association management company in Tampa Bay, faced a significant reputation challenge as it was receiving unfair negative Google reviews from residents who mistakenly blamed the company for decisions made by their elected HOA boards. With three of its four office Google profiles unmonitored and a coordinated smear campaign underway, the company partnered with Bayshore Marketing Group for reputation management services to regain control of its online presence.

Bayshore Marketing Group implemented a comprehensive system, taking over all four Google profiles to answer every review within three days with factual, board-approved responses. They launched an educational "We're On Your Side" campaign to clarify the company's role, blocked fake accounts from the smear campaign, and increased positive content. This strategy generated 6,650 calls from Google and 45 new positive reviews over 18 months, transforming the company's reputation and proving the effectiveness of Bayshore Marketing Group's approach.

Resource Property Management