Case Study: Doctors of BC improves its member portal experience with Bayleaf Software

Doctors of BC improves its 14,000-member portal with Bayleaf

Doctors of BC, a professional organization for physicians, residents, and medical students, faced a challenge with its Drupal-based website and member portal. After an external UX assessment, they lacked the internal resources to implement the recommended updates and perform a necessary Drupal upgrade. They turned to their long-standing vendor, Bayleaf Software, for custom web development and technical support.

Bayleaf reviewed the UX findings and implemented actionable design and development work, including enhanced login, information architecture, and mobile improvements. The solution involved ongoing support and custom development, such as creating forms that integrated with internal systems and online membership cards. As a result, Bayleaf became a trusted daily partner, providing Doctors of BC with the expertise to maintain and evolve its busy portal, achieving vast improvements to the online experience for its 14,000 members.

Doctors of BC