Case Study: Tolt Solutions achieves significant cost savings and improved service-parts availability with Baxter Planning Systems

Tolt Solutions - Customer Case Study

Tolt Solutions, a 40‑year provider of technology and managed services to the retail sector, faced a strained service parts supply chain after two years of rapid growth. Rising shipping costs, an inefficient logistics network, and an increase in emergency repairs exposed the need for recalibration and specialized planning expertise.

Tolt engaged Baxter Planning Systems for a three‑month consulting effort that combined process changes with adjustments to Prophet™ by Baxter. By removing duplicate stocking/shipping layers, allowing Prophet to plan field stocking locations, improving diagnostics and field education, and prioritizing repairs and on‑hand reserves, Tolt eliminated four distribution centers, cut shipping, inventory and operational costs, and achieved better parts availability and faster repair times.

Tolt Solutions