Case Study: Tokyo Electron Limited achieves consistent global planning and reduces forecast alerts, costs, and misses with Baxter Planning

Tokyo Electron Limited - Customer Case Study

Tokyo Electron Limited (TEL), a global leader in semiconductor and flat panel display equipment headquartered in Tokyo, operates across 77 locations in 17 countries. With planners spread across six regions in the US, Europe and Asia, TEL struggled to achieve consistent planning execution and needed a scalable, repeatable approach to forecasting and supply planning.

Baxter Planning conducted a Comprehensive Assessment followed by a six-month engagement focused on forecasting, inventory optimization, supply-order automation and planning analytics to reconfigure Prophet, tune parameters, pilot auto-approval and train regional teams. The work drove major gains—95% fewer forecast alerts, a 22% reduction in minimum cost while maintaining service levels, 44% fewer supply order suggestions, a 60% drop in Prophet-reported misses—improved user adoption and a benchmark rise from the 60th to the 84th percentile.

Tokyo Electron Limited