Case Study: Pulse Secure achieves 97.5% service levels and major logistics & inventory reductions with Baxter Planning

How they leveraged Baxter’s Network Optimization Consulting and our Planning as a Service offering to achieve service supply chain excellence

Pulse Secure, a global leader in secure access technology that protects over 18 million endpoints and counts 40 of the Fortune 50 among its customers, faced a supply chain challenge after spinning off from Juniper Networks. The transition left Pulse operating like a start-up with a lean team, 25,000+ customers, 55,000+ service contracts and an oversized logistics footprint, prompting a migration to a new logistics provider and a need to validate coverage and service impact.

Baxter delivered a Logistics Network Optimization engagement using Prophet modeling and followed with Planning as a Service to bridge staffing gaps and run replenishment and stocking analytics. The work enabled a 58% reduction in logistics sites, a projected 53% reduction in inventory, and service levels improvement from 70% to 97.5%, giving Pulse confidence in the migration and a leaner, more efficient supply chain.

Pulse Secure