Case Study: Built Technologies streamlines implementations with Baton

Built streamlines implementations with Baton and eliminates 2-3 extra steps per client update

Built Technologies, a leader in the FinTech and construction finance industry, faced a challenge in streamlining their client onboarding process. Their implementation team needed a solution that provided real-time project visibility for both their team and their clients, moving away from manual updates and overly complex project management tools that lacked transparency. They selected Baton's Implementation Management Software (IMS) to address this.

Baton provided Built with flexible workflows, real-time transparency through a client presentation mode, and SOC 2 compliance. The solution standardized their processes, improved analytics for identifying bottlenecks, and significantly increased client engagement. Baton eliminated extra manual steps for the implementation team, allowing them to focus on driving solutions and being product experts rather than on administrative tasks.

Built Technologies