Case Study: Westwood Laboratories achieves FDA‑compliant traceability and streamlined QC with BatchMaster Software

Westwood Laboratories where Premium Service is Second Nature

Westwood Laboratories, a contract manufacturer of personal care and cosmetic products in Azusa, CA, needed a modern, FDA-compliant ERP after Sage retired the older PFW-based BatchMaster they had used since the mid‑90s. Facing strict lot-tracking and QC documentation requirements for audits, Westwood turned to BatchMaster Software and deployed BatchMaster Enterprise integrated with Sage 300 ERP to replace their legacy system and preserve manufacturing and regulatory efficiency.

BatchMaster Software implemented BatchMaster Enterprise to track inventory lot detail and QC results from receipt through finished goods, consolidating internal lot numbers, vendor lots, PO receipt control numbers and dates onto a single report. The solution eliminated tedious manual tracking, improved audit readiness by allowing Westwood to demonstrate complete QC and inventory history to the FDA, and gave the company confidence to adapt to future regulatory changes while maintaining operational efficiency.

Westwood Laboratories

Cheryl Kohorst

Chief Financial Officer