Case Study: Damascus Bakery achieves scalable growth and streamlined operations with BatchMaster Software

Damascus Bakery Selects Batchmaster ERp to Meet the Growing Demand for Its Savory, Wholesome Breads and Bread Products

Damascus Bakery, a family-owned bakery that has grown from a Brooklyn storefront into a multi-facility wholesale operation serving all fifty states and international markets, faced operational strain from disparate systems (QuickBooks, PRIMS, Genesis, SPS Commerce, SafetyChain) and heavy spreadsheet use that required double entry and lengthy data-crunching (often a day to a week). To support expansion to a third facility and reduce manual overhead, Damascus Bakery selected BatchMaster Software’s BatchMaster ERP for Food (built on SAP Business One) to replace QuickBooks and unify its processes.

BatchMaster Software implemented a unified, food-centric ERP that integrates with Damascus Bakery’s third‑party point solutions and provides product development, MRP/MPS, comprehensive lot management and bidirectional traceability/recall tools. The BatchMaster ERP deployment eliminated redundant data entry, streamlined operations, enabled faster, more accurate decision-making (vs. previous day-to-week reporting cycles), improved resource utilization for private label and co-packing, and positioned Damascus Bakery to meet and exceed SQF traceability and recall requirements.

Damascus Bakery

Timothy Rizk

Director of Finance