Case Study: Custom Ingredients achieves record growth and streamlined inventory and lot traceability with BatchMaster Software

Custom Ingredients Inc. Creates Custom Flavors while Capturing Record Growth with BatchMaster

Custom Ingredients, Inc., a Southern California custom-flavorings manufacturer, was relying on Excel and manual inventory tracking and needed a formula-based ERP to improve inventory control, lot traceability, regulatory compliance, and material forecasting. They selected BatchMaster Enterprise from BatchMaster Software to replace spreadsheets and support formula-driven manufacturing, revision history, and reporting.

BatchMaster Software implemented BatchMaster Enterprise to manage formulations, lot tracking, purchasing forecasts and real-time reporting. As a result, Custom Ingredients completed a BRC/GFSI lot-traceability exercise in under two hours, maintained a 5–7 day lead time through optimized inventory, and improved formula control, revision history, allergen/non‑GMO flagging and customer paperwork—outcomes the company attributes to BatchMaster Software and thorough scenario testing and training.

Custom Ingredients

Steve Bishop

Vice President and Co-Owner