Case Study: Potager City switches to Batch in under 2 months

Potager City switches to Batch in under 2 months

Potager City, a French fresh produce distributor and Carrefour Group subsidiary, faced challenges with a slow and overly complex legacy CRM system. The company's CMO, Mathilde Maurice, sought a new partner that could offer greater agility, transparency, and modern omnichannel capabilities. This led them to migrate to the Batch Customer Engagement Platform.

The solution involved a swift migration to Batch that was completed in under two months. By implementing Batch, Potager City was able to streamline its operations, consolidate multiple tools into one platform, and maximize campaign performance across key customer segments. The vendor, Batch, enabled the team to achieve a much higher level of efficiency and campaign effectiveness.

Potager City