Case Study: Ritchie Bros. Auctioneers achieves global P2P standardization and 65% touchless invoice matching with Basware AP Automation

Unifying localized P2P processes to achieve visibility and control

Ritchie Brothers, a global industrial asset disposition company facilitating over $6 billion in used equipment transactions annually, operates across roughly 60 legal entities and seven global locations. Facing fragmented, paper‑based procure-to-pay processes and regional variations in regulation, the company needed a unified, always‑available cloud platform to standardize invoice processing and deliver a single, transparent source of data.

Ritchie Brothers implemented Basware AP Automation and Basware Network, integrating via APIs with regular joint implementation reviews to map processes and train regional teams. The rollout delivered immediate visibility and control—65% automatic invoice matching on day one, 100% data transparency and control—and enabled faster, centralized support, reduced paper processing, and freed AP staff to focus on higher‑value work.

Ritchie Bros. Auctioneers

Oliver Piccard

VP - Global Financial Operations