Case Study: Specsavers achieves streamlined AP operations and reduced invoice inquiries with Basware Statement Matching

Transforms AP Operations with Basware Statement Matching solution

Specsavers, the British multinational optical and healthcare retailer operating in 11+ countries and 1,500 stores, faced a complex accounts payable operation processing 90,000 invoices monthly across 80,000 suppliers. Lacking a centralized invoice/statement intake and relying on manual ERP exports and VLOOKUPs, the finance team saw high error rates, slow cycle times, and 70% of call volumes tied to overdue invoices.

Specsavers implemented the cloud-based Basware Statement Matching solution with a daily ERP data feed, rapid deployment and supplier-facing reports. Automated, line-item reconciliation now takes about six minutes per statement, has reduced manual errors and inquiry calls, enabled monthly reconciliation for largest suppliers, and improved visibility and supplier relationships while freeing the AP team to focus on higher-value work.

Specsavers

Nish Makwana

Finance Manager