Case Study: Australian Pharmaceutical Industries achieves 25% faster invoice processing and 10-month ROI with Basware AP Automation

Transforming the accounts payable processes with Basware

Australian Pharmaceutical Industries (API) is one of Australia’s leading pharmaceutical distributors and retailers, serving more than 4,000 independent pharmacies and operating the Priceline brand. Facing rapid growth, API was struggling with manual accounts payable processes — nearly 1.1 million invoices a year processed from about 40 boxes weekly across two separate ERPs (Epicor and Movex) — which made visibility, control and timely payments nearly impossible.

API implemented Basware AP Automation, completing integration with both ERPs in three months, scanning and routing paper invoices and enabling straight‑through PO processing within a 2% tolerance. The solution paid back in 10 months, reduced invoice‑processing headcount by ~25%, left less than 30% of PO invoices needing manual review (with the remainder auto‑processed), sped up audits, improved accrual accuracy, unlocked discount and early‑payment savings, and eliminated late payments.

Australian Pharmaceutical Industries

Raymond Walker

Group Accounts Payable Manager, API