Case Study: Toyota Industrial Equipment achieves 60% accounts payable time savings and streamlined dispute management with Basware AP Automation

Toyota Industrial Equipment Automates Accounts Payable with Basware

Toyota Industrial Equipment, the Toyota Group’s manufacturing arm in France, produces 8,000–10,000 made‑to‑order forklifts annually and processes about 30,000 supplier invoices a year. End‑of‑month invoicing peaks and time‑consuming manual invoice validation and dispute handling were overwhelming the accounting team and reducing productivity.

Working with partner Syleg, Toyota implemented Basware AP Automation over nine months to automate invoice capture, validation, dispute management and expense processing. The solution eliminated paper and manual reconciliation, delivered a 60% time saving for payments (≈8 working hours/month), removed about 50 working hours/month in dispute handling, improved budget monitoring via a shared dashboard and simplified processes, boosting team performance and satisfaction.

Toyota

Mickaël Bourdin

Head, Accounting, Toyota Industrial Equipment