Case Study: Tokmanni Group achieves improved invoice matching and 100% spend visibility with Basware P2P

Tokmanni gained 100% invoice visibility, improved invoice matching rate, and can see invoice matching levels, share of e-invoices, and invoices paid on time

Tokmanni, the largest discount retailer in the Nordics with 192 stores, about 4,000 employees and over €1 billion in revenue, was processing roughly 500,000 invoices a year and needed to replace its Citrix‑based AP access with a modern browser‑based procure‑to‑pay system. The key objectives were to improve invoice matching and batch processing while maintaining high levels of e‑invoicing and centralizing AP operations.

Tokmanni chose Basware P2P SaaS and completed the rollout ahead of schedule; out‑of‑the‑box features and targeted training increased invoice matching, enhanced batch processing and automated recurring invoice handling via Spend Plan. Smaller suppliers were moved to e‑invoicing through the Basware portal, and built‑in reporting delivered full spend visibility, faster approvals and the elimination of much manual processing — boosting transparency, efficiency and control.

Tokmanni Group

Heli Tolonen

Financial Manager