Case Study: Fortum strengthens cross-border invoice compliance with Basware

Strengthening Invoice Compliance Across Borders Through Automation and Partnership

Fortum, a Nordic energy company operating across Europe and Asia, was facing increasing complexity around e-invoicing and AP compliance across 16 markets. To keep up with changing local regulations while maintaining consistency, Fortum partnered with Basware and used its AP Automation solutions to improve invoice control and prepare for evolving mandates.

Basware implemented structured e-invoicing processes, including PEPPOL-based e-invoice addresses in Finland, Sweden, and Norway, and supported Fortum with SmartPDF AI and SmartCoding AI to streamline invoice intake and validation. The result was reduced manual handling, better invoice quality, lower compliance risk, and early readiness for mandates such as KSeF and upcoming French requirements, alongside measurable efficiency gains in AP operations.

Fortum

Juhana Lehtimäki

Senior Manager, S2P Development