Case Study: Yancoal achieves 80% touchless invoice processing and full cost visibility with Basware AP

Saving costs and improving efficiencies with Basware AP

Yancoal, a major Australian coal producer with 11 mines grown through acquisitions, faced fragmented and largely manual accounts payable processes after years of expansion. Multiple software instances and paper-based invoice handling created delays, errors and limited visibility, prompting the finance team to standardize and modernize AP across the business.

Yancoal implemented Basware AP for a supplier-friendly, adaptable solution targeting an 80% touchless rate — and delivered it while processing 24,000 invoices annually. The platform provided 100% coverage of costs and transactions, improved cash-flow visibility, kept operations paperless through COVID, reduced three FTEs and shifted the AP team to higher‑value work, enabling scalable, efficient shared services.

Yancoal

Michiel Kotze

Manager, Shared Services