Case Study: IDRC achieves touchless invoice processing with Basware Invoice Matching for Coupa

IDRC transforms invoice processing with Basware Invoice Matching for Coupa

IDRC, the International Development Research Centre, wanted to modernize a complex invoice environment with a lean finance team while reducing manual work and improving compliance. The organization turned to Basware Invoice Matching for Coupa to handle inconsistent invoice formats, eliminate duplicate data entry, and support its Strategy 2030 digital transformation goals.

Basware implemented a managed, no-touch invoice processing solution that enforces PDF-only submissions, automatically captures and matches invoices in Coupa, and embeds invoice images in the system. The result was 48% invoice automation within 12 months, with 80%+ expected in phase two, plus an estimated 24–48 hours saved per invoice, fewer errors, faster processing, and better audit readiness.

IDRC

Sylvie Perreault

Business Partner