Case Study: YMCA of the Greater Twin Cities achieves 50% spend under management in 18 months with Basware P2P

Empowering spend control from the bottom up

The YMCA of the Greater Twin Cities, a nonprofit running programs across Minnesota, faced zero centralized control over purchasing because staff at many branches were using P-Cards independently. Leadership needed a more convenient, transparent way to manage spend, raise visibility, and show employees how cost savings could directly support the YMCA’s mission.

By deploying Basware P2P and focusing on two pillars—an intuitive, decentralized-friendly system and clear communication that linked individual buying decisions to organizational savings—the YMCA drove strong user adoption and stewardship. In 18 months they moved to 50% spend under management, achieved 25% savings year-over-year, increased user adoption by 30%, improved supplier collaboration and payment/invoice processes, and set a target of 90% controlled spend in the next year.

The YMCA

Heidi Murphy

Director of Procurement