Case Study: Carglass achieves rapid invoice automation and e-invoicing compliance with Basware

Carglass - Customer Case Study

Carglass, a leading automotive glass repair and replacement company in France, faced the challenge of replacing manual, paper-based invoice processing while simultaneously upgrading its Oracle ERP and meeting France’s new e-invoicing mandate. The company needed a fast, low-risk rollout and strong internal change management to standardize processes across suppliers and align with tight regulatory and project timelines.

Working with Basware and Deloitte, Carglass implemented Basware’s automated invoice processing in seven months using a focused, minimally localized approach and an internal pre-framing phase to validate designs and secure business buy-in. The solution now processes about 115,000 supplier invoices annually, rolled out to 3,700 suppliers, achieved an 83% invoice-to-PO match within five months, sped up supplier payments by 55%, and ensured compliance and stronger supplier relationships.

Carglass

Claire Deschand

Director of Audit, Risk Management, and Finance Projects