Case Study: BrandSafway achieves global AP automation and a 39% increase in automatic invoice matching with Basware

BrandSafway - Customer Case Study

BrandSafway is a global provider of specialized services across industrial, commercial and infrastructure markets, with 40,000+ employees and operations in 340+ locations worldwide. Facing fragmented AP processing across two ERPs, the company struggled with inefficiencies, inconsistent invoice handling and high manual touches that limited visibility and control over payables.

Since 2018 BrandSafway has rolled out Basware AP Automation and Basware Insights to create a centralized invoice repository and integrate automation across its BPO model. Today Basware processes 660,000 invoices a year for BrandSafway, with a 92% SmartPDF rate and a 39% increase in automatic invoice matching in 12 months; Insights delivers granular visibility into vendor performance and approval bottlenecks, reduces manual touches, and supports data‑driven, AI‑backed process optimizations.

BrandSafway

Dave Francis

Global Business Services Transition Lead